KingHills Casino – Privacy Policy

Last Updated: 3 September 2025

At KingHills Casino (“Company”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (“Services”).

By registering, depositing, or using our platform, you consent to the processing of your personal data in accordance with this Privacy Policy.

1. Data Controller

KingHills Casino acts as the Data Controller under the UK GDPR and Data Protection Act 2018.

If you have any questions about how we process your personal data, please contact us:

Email: [email protected]
Phone (UK): +44 20 1234 5678

2. Information We Collect

We collect and process the following categories of personal data:

2.1. Information You Provide:

  • Full name, date of birth, and address.
  • Email address and phone number.
  • Account details and password.
  • Payment and billing information.

2.2. Information We Collect Automatically:

  • IP address and device information.
  • Browser type and operating system.
  • Login timestamps and activity logs.
  • Cookies and tracking technologies (see Cookie Policy).

2.3. Information from Third Parties:

  • Identity verification data from KYC providers.
  • Anti-money laundering (AML) checks.
  • Data from payment service providers.

3. How We Use Your Data

We process your data for the following purposes:

  • To create and manage your KingHills Casino account.
  • To process deposits, withdrawals, and transactions.
  • To verify your identity and comply with KYC and AML regulations.
  • To provide customer support.
  • To send service-related notifications, promotional offers, and updates.
  • To monitor responsible gambling activity.
  • To improve website performance and security.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity – to provide our Services.
  • Legal obligations – to comply with UK gambling regulations, KYC, and AML laws.
  • Legitimate interests – to ensure platform security and prevent fraud.
  • Consent – for marketing communications and optional features.

5. Sharing Your Information

We may share your personal data with:

  • Regulatory authorities (e.g., UK Gambling Commission).
  • Payment processors and banking partners.
  • KYC and AML verification providers.
  • Marketing and analytics partners (only with your consent).
  • Law enforcement agencies when required by law.

We never sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

After the retention period expires, your data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance.
  • Personalise your experience.
  • Analyse traffic and usage patterns.
  • Deliver relevant marketing offers.

For more details, see our Cookie Policy.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access – request a copy of your personal data.
  • Correction – request updates or corrections to your data.
  • Erasure – request deletion of your data (where legally applicable).
  • Restriction – limit how we process your data.
  • Portability – request transfer of your data to another provider.
  • Objection – object to marketing and profiling activities.
  • Withdraw consent – revoke your consent at any time.

To exercise these rights, contact us at [email protected].

9. Data Security

We implement advanced security measures to protect your personal data, including:

  • SSL encryption for all data transfers.
  • Secure payment processing.
  • Multi-factor authentication for account protection.
  • Continuous monitoring for fraud and suspicious activities.

10. International Data Transfers

In some cases, we may transfer your data outside the UK and EEA.
Whenever this happens, we ensure that appropriate safeguards are in place in accordance with UK GDPR.

11. Responsible Gambling

As a UK-licensed operator, we are committed to responsible gambling and may use your data to:

  • Monitor gambling patterns.
  • Detect potential gambling-related harm.
  • Offer tools like deposit limits, time-outs, and self-exclusion.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our Services.
We encourage you to review this page regularly to stay informed.

13. Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: [email protected]
Phone (UK): +44 20 1234 5678